ZTE Communications ›› 2017, Vol. 15 ›› Issue (S2): 38-42.doi: 10.3969/j. issn.1673-5188.2017.S2.006

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Measuring QoE of Web Service with Mining DNS Resolution Data

LIU Yongsheng1, GU Yu2, WEN Xiangjiang1, WANG Xiaoyan3, FU Yufei4   

  1. 1. Network Technology Research Institute, China United Network Communications Corporation Limited, Beijing 100048, China
    2. Department of Computer Science, Hefei University of Technology, Hefei 230009, China
    3. Ibaraki University, Mito 310-8512, Japan
    4. Personal Computer and Intelligent Equipment Group, Lenovo, Beijing 100094, China
  • Received:2017-09-01 Online:2017-12-25 Published:2020-04-16
  • About author:LIU Yongsheng (liuys170@chinaunicom.cn), Ph.D., is an engineer in the Network Technology Research Institute, China United Network Communications Corporation Limited (China Unicom), China. His research interests include big data and data mining for network, Artificial Intelligence, IP & bearer technology, and so on. He is also a member of China Communications Standards Association (CCSA) and expert of International Telecommunication Union-Telecommunication Sector (ITU-T).|GU Yu (yugu.bruce@gmail.com) received the B.Eng and Ph.D. degrees from the University of Science and Technology of China in 2004 and 2010. From February 2006 to August 2006, he interned at the Wireless Network Group, Microsoft Research Asia, Beijing. From 2007 to 2008, he was a visiting scholar in the Department of Computer Science, University of Tsukuba, Japan. From 2010 to 2012, he was a JSPS Research Fellow in the National Institute of Informatics, Japan. He is now a professor in the School of Computer and Information, Hefei University of Technology, China. His research interests include information science, pervasive computing, and wireless networking, especially wireless sensor network.|WEN Xiangjiang (wenxj9@chinaunicom.cn) is a senior engineer and works with the Network Technology Research Institute of China Unicom. His research interests include Network modeling and IP & Bearer Technology.|FU Yufei (fuyf2@lenovo.com) achieved her master degree in telecommunication system management from Northeastern University in Boston, USA. She worked with Nokia and Microsoft from 2014 to 2015, and mainly focused on wireless network protocol. Now she works with Lenovo, and mainly focuses on tablet development. Her research interests include configuration management, product development management, and telecommunication network protocol.


Internet service providers (ISPs) are paying more attention to the Quality of Experience (QoE) of the web service that is one of the most widely used Internet services. Measuring it with existing systems deployed in the network so far may save investment for ISPs since no additional QoE system is required. In this paper, with Domain Name System (DNS) resolution data that are available in the ISP’ network, we propose the First Webpage Time (FWT) algorithm in order to measure the QoE of the web service. The proposed FWT algorithm is analyzed in theory, which shows that its precision is guaranteed. Experiments based on the ISP’s DNS resolution data are carried out to evaluate the proposed FWT algorithm.

Key words: FWT algorithm, web service, QoE, ISP